DropsuiteEMEA - Accessing the "Go to Credential Page" Button from Partner Portal – Incident details

All systems operational

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Accessing the "Go to Credential Page" Button from Partner Portal

ResolvedDegraded performance19 minutes

Affected

Website

Operational from 12:42 PM to 1:02 PM

  • ResolvedUTC

    This incident has been resolved.

    The "Go to Credentials" button in the Partner Portal is now functioning as expected.

  • IdentifiedUTC

    We’ve identified an issue where partners are unable to navigate to the "Go to Credential Page" button directly from the Partner Portal. Our team is actively working on a solution, and we appreciate your patience as we resolve this.

    Work around, Login as client and navigate to End user portal > Account Settings > Credentials page.